Merchant Customer Care

Acquire360 supplies all the information needed to support your merchant acquiring operations and customer support needs.

All critical support information is provided online and supplemented with more than 100 standard reports.

Multi-level hierarchical accounting, reporting and security access are supported enabling acquirers to define processing levels, such as a financial institution, super ISO or standard ISO, to fit the specific requirements of their businesses.

Real-time access to all the information needed to support operations is available, including merchant deposit and transaction details, merchant account demographics, ACH records, billing statements and summaries of daily, monthly and yearly activity.

Merchant monetary activity may be optionally deferred in addition to being routed to different checking accounts based on the nature of the activity such as deposits, chargebacks, discount and fees or split-funding repayment.