Planet Group’s Managed Services frees customers from Acquire360 technical operations with a support package of outsourced services 365 days a year, 24/7.
Access experienced operators and technical experts as well as facilities if needed. Staff executes, monitors and verifies daily batch cycle processes, ensuring production batch cycle issues are resolved promptly and accurately.
Staff also delivers funds transfer and settlement files, ensuring they are processed within acceptable timeframe windows.
For clients who manage their own processing operations, 24/7 help desk is available for production support issues.