Planet Group Now Supports AmEx OptBlue.
Provides a Single Interface to Major Card Brands for Merchant
Accounting, Settlement and Chargeback Processing.

October 1, 2014

OMAHA, Neb., Sept. 29, 2014 (Business Wire) — Planet Group Inc., the leading provider of software and consulting services that turn technology into valuable business solutions for the electronic payments industry, announced today that its Acquire360 and Exception360 offerings now fully support the OptBlue program from American Express Co. (AMX). Merchant acquirers, Merchant Service Providers (MSPs) and Independent Sales Organizations (ISOs) licensing its Acquire360 merchant accounting and settlement solution, or the Exception360 chargeback processing solution, can now streamline servicing of their merchant portfolios with a single interface for all major U.S. card brand activity..

“We are excited to offer the AmEx OptBlue program to merchant acquirers licensing our solutions,” said Sherry Magwire, chief technology officer for Planet Group. “These organizations gain competitive advantage in being able to offer merchants consolidated acceptance, servicing and contracts, simplifying their overall merchant processing experience, adds Magwire.”

With the availability of AmEx OptBlue, Acquire360 and Exception360 clients are able to give merchants with $1 million or less in processing volume:

  • Better pricing than they could normally get directly from AmEx
  • One contract for all major U.S. card brands
  • One boarding process
  • One settlement process
  • One monthly statement
  • Faster funds availability
  • Consolidated reporting
  • One exception handling process
  • One-stop, single-source servicing

Acquire360 OptBlue client transactions began processing in September of 2013. The first Exception360
OptBlue transactions will begin processing with 2014 fall card brand release updates. Exception360 now
supports the entire chargeback cycle for all card brands, including exception processing for AmEx
disputes. A single interface to Visa Resolve Online (VROL), MasterCom, AmEx OnePoint and OptBlue,
and Discover is provided for image and chargeback documentation processing. Exception360 is fully
integrated to Acquire360, and can easily be integrated to any other settlement system as a standalone

Interested parties can learn more about Acquire360 and Exception360 by emailing Planet Group at or calling +1.800.979.9166..

Business Wire Article: Planet Group Now Supports AmEx OptBlue

About Planet Group, Inc. (

Planet Group, Inc. is the leading provider of software and consulting services, turning technology into valuable business solutions for the electronic payments industry. Founded in 1996, Planet Group offers a diverse portfolio of offerings such as merchant payment processing, gift and loyalty programs, customer e-correspondence solutions, business process management, technology managed services and more that help payments companies streamline business processes, reduce costs and enhance productivity. Planet Group is privately held and headquartered in Omaha, Neb., employing more than 150 payments professionals. The company is a member of the Electronic Transactions Association (ETA). For additional information, please visit


Trina Hoyt
Planet Group Inc.
p 1.402.964.1999