Features & Functions


With Workpoint, organizations can easily and quickly change their business processes and be confident that each executing process instance follows the plan. Workpoint offers several dynamic features and functions, including:

Business Process Design

The Workpoint Designer component is a full graphical solution designed to analyze, model and define processes. The BPM modeler includes a screen designer and a business rules editor to deliver designed executable processes that are linked to business rules. Workpoint provides an intuitive interface for business and IT users to create, model and optimize processes and monitor the status of active process instances.

Dynamic Gateway Portal

The Workpoint gateway is a dynamic XHTML-based portal that quickly deploys front-end user facing screens and applications. The portal is fully integrated with Workpoint process models through the use of content attributes, with no coding required. The portal outputs HTML, which can be displayed in any browser or enterprise portal. Within the HTML screens are content attributes embedded behind fields or buttons, which link to Workpoint activities or tasks. Additionally, any changes in a process are immediately reflected in the portal.

Business Process Manager

Workpoint's Business Process Manager is the engine that executes each overall process instance in strict compliance with an organization's business rules and procedures. The Process Manager includes BPM rules, application components, alerts, notifications, events and triggers. These artifacts can be combined to meet the requirements of an organization's value chain orchestration path which Workpoint executes consistently for each process instance. Workpoint allows users to interact with other systems and applications through various service-oriented architecture (SOA) methods. Workpoint’s Business Process Manager enables enterprises the capability to inject tasks dynamically as the process instance is executed. These dynamic tasks can include manual activities, conditional delays, exception processing, automation tasks or complex process models readily available in the library or created in an ad-hoc technique.

Relational Knowledge Base

Workpoint utilizes virtually any relational database as persistent storage. The persistent storage contains all Workpoint objects, status and audit information. Workpoint's audit trail of historical information is invaluable to business analysts in ongoing process improvement.

Archive Facility

Workpoint's archive application exports and imports data from the Workpoint repository. Data imported include optimized models created in most third-party business process analysis (BPA) applications. The archive facility stores Workpoint data in compressed XML format. It supports export and import of any granularity of an object from and into the Workpoint knowledge base in an XML format. This provides a common mechanism for archiving or deploying Workpoint data, regardless of the underlying repository in any distributed architecture. The archive facility can also export process definitions and scripts from a staging environment and import them into a production environment to ensure accurate customer deployments.